Direct Reporting to: Sr Patient Coordinator who reports to Chief Operating Officer

Location: Remote

Work Schedule: Full-time with Flexibility to Work Off-Normal Business Hours

Classification: Salaried, Exempt

SUMMARY OF NETWORK OF ADVANCED SPECIALTY HEALTHCARE (“NASH”) SEARCH

The Network of Advanced Specialty Healthcare (NASH) has engaged AspenBeach Consulting to recruit a Patient Coordinator, Enrollment. The successful candidate will be a licensed pharmacy technician and possess a progressively responsible background in delivering patient/customer care and advocacy in specialty drug delivery, case management, or patient advocacy.

NASH is a U.S.-based healthcare innovator committed to reducing drug costs and expanding access to life-saving specialty medications. We offer over 450 brand-name drugs sourced directly from manufacturers or licensed wholesalers, ensuring authenticity through a secure supply chain.

As part of our patient-centered model, we partner with licensed pharmacies in Canada and Mexico to deliver uninterrupted therapies via personal importation or direct shipment to our US based customers. Our approach fosters true patient-physician relationships and delivers 40–60%+ savings for employers, brokers, and patients.

We are currently seeking:

A Patient Coordinator, Enrollment to deliver compassionate, high-touch support to our customer patients. This role ensures seamless medication access, continuity of therapy, and personalized service throughout the patient journey. This position is responsible for all new patient enrollment tasks including paperwork completion, data entry, medical records keeping and pharmacy coordination. If you are passionate about healthcare access, cost transparency, and patient advocacy, we want to hear from you.

 KEY RESPONSIBILITIES

• Initiate patient enrollment process by assisting patient with enrollment paperwork, procuring prescription information, and creating electronic medical records
• Coordinate personal importation and direct shipment logistics between patient and pharmacy
• Contribute to the development of program protocols, identifying best practices for patient medical file management and engaging with patients to ensure patient satisfaction
• Be a liaison between patients, healthcare providers, and collaborate with all NASH team members to ensure that all aspects of patient enrollment and retention are in place to successfully grow patient pool
• Educate patients, providers, and employers on NASH’s specialty pharmacy model
• Prevent therapy interruptions by managing timelines and patient communications
• Ensure full compliance with regulatory and documentation standards
• Collaborate with brokers, employers, and internal teams to optimize patient outcomes
• Provide empathetic, timely support to patients throughout their treatment journey 

QUALIFICATIONS

• Experience in patient services and pharmacy coordination within the specialty or mail order space
• Pharmacy Technician license
• Effective communication and organizational skills
• Familiarity with HIPAA, pharmacy regulations, and importation protocols
• The ability to communicate complex medical information clearly to diverse patient populations with culturally sensitive communication for equitable access to care and patient advocacy
• Ability to work in the United States
• Satisfactory completion reference and background checks

 WHY JOIN NASH?

• Mission-driven innovation in healthcare delivery: NASH collaborates with accredited health industry partners to provide affordable access to specialty medications, helping reduce out-of-pocket costs for patients while improving outcomes.
• Collaborative and agile work environment: As a privately held company with a lean team, NASH fosters a nimble, entrepreneurial culture where employees can contribute meaningfully to strategic partnerships and healthcare innovation.

COMPENSATION AND BENEFITS

• Competitive market base salary depending on skills and experience (range $65,000 to $70,000)
• Bonus potential
• Health Insurance with generous employer cost-share
• Flex PTO (which includes sick leave)

 TO APPLY FOR THE POSITION

Submit your information online or Contact the team at AspenBeach Consulting Inc. (no recruiter referrals, please).